Ignacy Giżyński
Sony has joined the ranks of manufacturers such as Asus, Dell, and MSI, offering customers purchasing OLED monitors from the InZone series an extended 3-year warranty for damage caused by burn-in (so-called burn-in). The new terms cover the flagship model InZone M9S OLED and the monitor M9 II presented in September. The decision aims to ease the concerns of users, especially gamers, who often have static interface elements on the screen.
The change in Sony's warranty policy affects customers worldwide, regardless of the purchase region. The company has confirmed that the protection applies in:
North America (USA, Canada),
Europe (including Poland),
Asia,
Australia and Oceania,
and other markets where InZone monitors are available.
This is a strategic move aimed at strengthening Sony's position in the gaming and professional segments – groups most susceptible to burn-in due to long hours of working with static elements (e.g., streamers, gamers, designers).
Although modern OLED panels are more resistant to burn-in due to advancements in technology and energy management, the risk still exists. This is especially true for gaming monitors, where HUD elements (e.g., health bar, map) remain in one place for many hours. Sony, like other giants, decided to address these concerns by extending the warranty period from 1 to 3 years and explicitly including burn-in in the terms.
Importantly, Sony's previous warranty did not cover burn-in, which raised concerns among customers. Now the company is joining the trend set by the competition: Asus, Dell, and MSI have been offering similar protections on their monitors with WOLED and QD-OLED panels for a year, and LG provides analogous protection.
The most surprising is the stance of Samsung, which still does not include burn-in in the warranty for most of its OLED monitors. The only exception is the 32-inch Odyssey G8, but even here the protection is limited. Thus, the Korean giant is falling behind the rest of the industry. Sony, vying for the attention of gamers, is not only catching up with competitors but also setting a new standard in the industry. For users, this is good news: they can enjoy deep blacks and vibrant OLED colors without fear of long-term effects from gaming marathons. Global warranty coverage is an additional advantage that levels the playing field for customers regardless of region. Now it's time for Samsung to make a move!
